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Privacy Policy

1. Introduction

As Visatimer, we value the privacy of our users and attach great importance to the protection of their personal data. This privacy policy explains how personal data of users who benefit from the services offered by Visatimer are collected, processed and protected.

2. Data Collected

Visatimer may collect the following data to improve the services we offer and provide the best experience:

  • Name, surname, e-mail address, telephone number,

  • IP address and device information,

  • User experience and information obtained through cookies,

  • Preferences and transaction history regarding visa appointments.

3. Use of Personal Data

The personal data collected is used for the following purposes:

  • To provide and improve our services,

  • Providing customer support,

  • Sending notifications to users about visa appointment tracking,

  • To fulfill our legal obligations.

4. Sharing of Personal Data

Visatimer may share its users' personal data with third parties only in the following cases:

  • With the explicit consent of the user,

  • With official authorities due to legal obligations,

  • With our service providers (for example: payment processors) for service delivery purposes only.

5. Protection of Personal Data

The security of your personal data is our top priority. Data is protected by firewalls, encryption techniques and access controls to guard against unauthorized access, alteration or misuse.

6. User Rights (Türkiye & Canada)

  • Your rights under KVKK (Türkiye):

  • To learn whether your personal data is being processed,

  • Request correction of incorrect or incomplete data,

  • Request deletion of your data,

  • Request cessation of processing.

  • Your rights under PIPEDA (Canada):

  • The right to access and correct your data,

  • The right to learn how data is processed,

  • Right to lodge a complaint (you may lodge a complaint with the Privacy Commissioner of Canada).

7. Cookie Policy

Visatimer uses cookies to improve user experience. You can update your browser settings to learn more about cookies or change your preferences.

8. Updates and Changes

This Privacy Policy may be updated from time to time. In case of significant changes, our users will be notified through our website.

9. Communication

For questions or requests regarding our privacy policy, you can contact us:

Email: visa@visatimer.com

Address: Vancouver, Canada / Istanbul, Türkiye

Last Update: [22.03.2025]

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